Frequently Asked Questions

How should I defrost my Hotpoint fridge freezer and how often should I do this?

The question of freezer defrost periods depends largely upon the model number of your appliance. The general rule is to defrost your freezer when the ice becomes 3-5 mm thick.

The chart below will give you some indication, but always refer to your user instructions if you are in any doubt. A replacement user manual can be found here

We recommend the following:

  • Small fridge with freezer box – Defrost every two weeks
  • Iced diamond fridge/freezer – Defrost the freezer every 6 months
  • Iced diamond single freezer – Defrost the freezer every 6 months
  • Other freezer types and models – Whenever the ice gets to 3-4mmm thick.
  • Frost-free appliances – These appliances do not need to be defrosted.

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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