Frequently Asked Questions

Why is my Hotpoint washing machine stopping mid cycle?

We recommend you check that your cold water supply is on. This is a common cause of your appliance failing to fill on the ‘rinse’ cycle and will result in your Hotpoint washing machine stopping mid-cycle.

On some newer Hotpoint washing machines this is indicated by using either a tap symbol or a flashing light, to advise there is a water supply issue.

Finally in some cases failure to position the drain hose at the correct height may also lead to problems of your appliance stopping mid-cycle. Check your instruction manual on how to position the drain hose correctly.

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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