Frequently Asked Questions

My Hotpoint washing machine is taking too long

Modern washing machines are designed to use less water, which means the appliance launders the clothes more – resulting in longer wash cycles.

For approximate programme times, please see your user manual, which you can download here

It is also possible that the load detection system has detected an imbalanced wash load, the machine will then attempt to correct this by redistributing the load during the wash cycle. We recommend you wash large and small items together to prevent this issue occurring.

All of our latest Hotpoint washing machines are designed to give optimum wash results whilst also reducing the impact on the environment by using the minimum required amount of water and energy.

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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