Frequently Asked Questions

My Hotpoint washing machine will not spin

our Hotpoint washing machine has an in built feature to prevent it spinning with an unbalanced load.

The appliance will try to redistribute the load to achieve balance, however, if it remains unstable the spin process will be aborted. This will minimise excessive vibration and prolong the life of your machine.

Some Hotpoint washing machine models are fitted with a ‘Final Spin’ indicator light, to advise you that the load is unbalanced.

On other models you may notice the clothes are still soaking when you attempt to remove them from the drum. In this instance, we would recommend removing the clothes, redistributing the load evenly and then reselecting a spin programme.

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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