Frequently Asked Questions

Poor cooking results?

Customers changing from a conventional oven to a modern fan assisted oven may find that they need to reduce cooking temperatures by approximately 25 degrees centigrade and cooking times by approximately 10 minutes in every hour.

We recommend you centralising your food and always place food upon a shelf, not directly onto the oven base itself, to enable the heat to be circulated around the entire surface of the cooking vessel.

This is particularly important in a top oven as the grill elements are used in conjunction with top oven cooking apparatus to deliver heat from above and below the food.

Pans with high sides may affect the cooking performance due to airflow.

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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