Frequently Asked Questions

Why is my Hotpoint washing machine noisy and unstable?

If your Hotpoint washing machine appears noisy or unstable when using it for the first time it’s possible the installation has not been completed properly.

Please ensure the protective brackets or bolts (used for transportation) have all been removed before using your washing machine. You can keep them should you wish to transport your appliance again in the future.

Full instructions on how to do this can usually be found on the first few pages of your user handbook – user manuals are also available to download here

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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