Frequently Asked Questions

Why are my wash results poor?

To achieve the perfect wash make sure you select the correct programme, and then add the recommended amount of detergent.

Take care not to overload your Hotpoint washing machine as this will produce poor wash results due to an inability of the appliance to effectively dissolve the detergent.

Try re-washing garments on the correct programme ensuring that an adequate amount of detergent is used.

Check to make sure that the economy or quick wash option (if available) is not being used on heavily soiled items. You may also find that heavily soiled items need a pre-wash cycle beforehand to ensure maximum freshness and the best wash results.

For further advice we recommend checking your user manual – you can also download your user manual here

If you need further assistance please call Hotpoint customer service on 0344 822 4224.

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