Your Hotpoint appliance must be purchased between 5 May 2026 and 12 June 2026 to qualify for the promotion.

Claims can be submitted from 4 June 2026 until 26 July 2026.

You must also wait at least 30 days after the purchase date before submitting your claim.

Cashback is available on selected Hotpoint appliances only, including cookers, hobs, ovens, refrigeration, dishwashers and laundry appliances.

Please check the eligible model list in the terms and conditions to confirm your appliance qualifies.

Depending on the model purchased, you can claim £160, £180 or £300 cashback on selected appliances.

To submit your claim you must:

1. Purchase a qualifying/qualified Hotpoint appliance from Hotpoint.co.uk.
2. Register your appliance warranty here
3. At least 30 days after purchase, visit the promotion website and complete the claim form.
4. Upload a valid purchase receipt from Hotpoint.co.uk showing the product and date of purchase.
5. Provide your bank details so we can process your cashback payment.

Yes. You must register your Hotpoint appliance before submitting your cashback claim.

You can register your appliance online here

Or if you’d prefer, you can call our partners at Domestic and General to register: 0800 013 0171.

Once your product has been registered, you can return to the promotion website to submit your cashback claim at least 30 days after the date of purchase shown on your receipt.

You will need:

• Your contact details
• Product model and serial number
• Retailer name (Hotpoint.co.uk)
• Date of purchase
• A copy of your receipt
• Your bank account details for payment

Yes. You must upload a copy of your receipt when making your claim, and it must clearly show:

• Retailer name (Hotpoint.co.uk)
• Product purchased
• Date of purchase within the promotional period

You can make one cashback claim per eligible appliance purchased.

Yes. You can submit a claim for each eligible Hotpoint appliance purchased, however only one claim can be made per appliance.

Your product serial number can usually be found on a label attached to the appliance, and it starts with an S/N. The location varies depending on the product type but is often found:

• Inside the appliance door or frame
• On the side or back of the appliance
• On a label inside the appliance compartment

Once you submit your claim it will be reviewed and validated.

If your claim is approved, your cashback will be paid by bank transfer within 28 days of validation.

If there is an issue with your claim, the promotions team will contact you by email to request any additional information needed.

Cashback payments are made within 28 days of your claim being validated.

If it has been longer than this, please contact the promotions team and include your name, email address and product details so they can assist you.

If you return the appliance to the retailer, you will no longer be eligible for cashback.

If cashback has already been paid, you may be required to repay the cashback amount.

No. Graded, seconds, replacement or imperfect products are not eligible for this promotion.

Your claim may be rejected if it does not meet the requirements of the promotion. Common reasons include:

• The appliance purchased is not included in the list of eligible products
• The appliance was not purchased within the promotional purchase dates
• The claim was submitted outside the claim period
• The receipt is missing, unclear or does not show the required purchase details
• The appliance has not been registered
• The product purchased was graded, a second, replacement or imperfect item
• The information provided on the claim form does not match the proof of purchase

If your claim cannot be approved, the promotions team will contact you by email where possible to explain the reason.

If you need help with your claim, please contact our dedicated team handling this promotion:

hotpointcashback@promotioncustomerservices.com