Our services really matter to our customers, where having fully functioning appliances is critical and this is even more crucial at this time. Whilst the impact on businesses and individuals continues and is unprecedented, please be reassured that we are operating as usual. We continue to support you, our customers, but are ensuring we do so safely for everyone.

The health and safety of our colleagues, customers and all their families is our top priority. Following the latest advice from UK Health Security Agency , although there are no legal COVID restrictions as there were during the pandemic lock downs, i.e.no testing or quarantine requirements, we would ask that you follow the NHS guidance here and to please be responsible and only select an appointment date for after your isolation period is due to end.

If you already have an appointment booked, please cancel or rebook by clicking here and entering your surname, postcode and either your plan number or booking reference.