Q: My cutlery is becoming brown/rusty

Cast iron pots and pans can start to rust where they’re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 1

Cloudy/White marks are being left on my dishes/glassware

Accepted Answer

If you are finding at the end of a wash cycle that your dishes and glasses are appearing cloudy then this could be a possible calcium deposit. We also recommend use of our Dishwasher Salt, which improves washing performance and protects your dishwasher. Unique table form is easier to dose than ordinary dishwasher powder.For more information on these products &ndash; click here or call our Hotpoint spare parts department on 0344 822 4224.

Question 2

My Hotpoint integrated dishwasher will not fill

Accepted Answer

If your Hotpoint integrated dishwasher will not fill then please ensure that your water taps at the back of the Hotpoint integrated dishwasher are fully turned on and that the pipes are not kinked or squashed.In order for a Hotpoint integrated dishwasher to fill it must first drain. See &ldquo;my Hotpoint integrated dishwasher will not empty&rdquo; below for advice on drainage plumbing.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 3

My Hotpoint integrated dishwasher will not empty

Accepted Answer

We recommend that you ensure that the waste hose has been correctly installed. If your Hotpoint integrated dishwasher empties into an under sink waste system please ensure that the blanked end of the waste spigot has been removed. Ensure the filter in the base of the dishwasher is clean and free from any blockages.Check that the waste hose has not become trapped or kinked as this could also result in a failure to empty the waste water out of your Hotpoint integrated dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 4

My cutlery is becoming brown/rusty

Accepted Answer

Cast iron pots and pans can start to rust where they&rsquo;re cleaned in a dishwasher.This can result in the rust spreading onto other items such as your cutlery or the tub of your dishwasher. We recommend you avoid washing cast iron pots and pans in your dishwasher.If you need further assistance please call Hotpoint customer service on 0344 822 4224.

Question 5

Water drain failure/ timeout

Accepted Answer

Issue: The LED1 + LED2 lights flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 6

Main board & Display communication error

Accepted Answer

Issue: The LED1 + LED3 + LED4 lights flashing on your dishwasher. Please click here to review the error code cause and check.  Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 7

Anti-flooding overflow

Accepted Answer

Issue: The LED 1 light flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 8

Heating element fault

Accepted Answer

Issue: The LED4 and/or LED2 + LED4 lights flashing on your dishwasher. Please click here to review the error code cause and check. Should you require immediate assistance please call our customer service centre to book an engineer on 0344 822 4224.

Question 9

Book a repair

Accepted Answer

If you do need a repair, and you are out of your warranty period, why not visit our dedicated online page, where you can get an instant quote for your dishwasher repair in just a couple of simple steps. Click here for more information.

Question 10

Our Engineers

Accepted Answer

We have over 1000 fully trained service engineers based in the UK, who are local to you, so rest assured we can have an engineer out to you in no time. Our engineers are all equipped with the right tools needed to ensure when they do come out to you, they can fix your appliance and have it back to running like new as quickly as possible.

Question 11

About us

Accepted Answer

Whether your appliance is out of warranty, we can fix it, with flexible payment options or fixed price repairs, all of our repairs have no hidden fees. Hotpoint are the manufacturers of all types of home appliances, whether you have a washing machine, tumble dryer, oven or a refrigeration product be rest assured we can fix it for you, We also manufacture and repair all of our other brands which Include Whirlpool, Indesit, Cannon by Hotpoint or Creda.